MIX & MATCH
Your security is important to us!
At Cheapdabs.co, our commitment is to ensure the safety, health, and satisfaction of our customers. Over the years, we’ve built a trusted reputation in the medical cannabis industry. Some patients face challenges accessing their medicine through traditional dispensaries, which is why we are proud to offer a secure, reliable platform for buying extracts in Canada, ensuring safe access to their needed products.
How Do I Order?
Frequently Asked Questions
How to Start Earning Points
To begin earning points, simply create an account on the Cheapdabs.co website and start shopping.
Your points will automatically be added to your account with each qualifying purchase. Please note that to earn points, you must be signed in to your account when placing an order. Once the order is completed, the points will be credited to your account.
For every $1 spent at Cheapdabs.co, you will earn 1 point. There is no limit to the number of points you can earn— the more you shop, the more points you accumulate. You can easily track your points in your account dashboard, making it convenient to see how close you are to earning free products of your choice. However, please remember that you must be logged into your account to earn points. If you check out as a guest, you will forfeit the points for that order.
How to Redeem Points
Once you've accumulated enough points, you can redeem them for discounts on future purchases. For example, 50 points can be redeemed for a $1 discount, while 250 points can be redeemed for a $5 discount. Simply apply your points at checkout to use them.
Earn Points by Leaving Reviews
In addition to earning points from purchases, you can also earn points by leaving product reviews. For each review, you will receive 175 points as a small thank-you for your feedback. Be sure to keep an eye out for promotional events where we offer extra points!
Do Points Expire?
Cheapdabs.co points do not expire, so you can redeem them whenever you're ready for discounts.
Can I Combine Points with Other Discounts or Promotions?
Yes, you can use points in conjunction with other discounts or promotions to maximize your savings.
- We package and ship Monday – Friday, between 5 a.m. and 10 a.m. Pacific Time. We do not ship on weekends or during Canada Post closures or holidays.
- Payments received after 10 a.m. Pacific Time will result in the order being shipped the next business day.
- If you place an order after the mail cut-off time, it may show as “processing” as we aim to ensure the earliest possible drop-off at the post office.
- Tracking updates may take up to 24 hours on weekdays and 3 days over the weekend.
If you need to make changes or add to your order, please place a new order and then email [email protected] with your original order number to request cancellation. Note that we can assist with changes or cancellations only if the order has not yet been shipped.
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If your package doesn’t arrive 2 days after the expected arrival date, please contact [email protected] . Each situation is different, and we’re here to help! Below is a general guideline:
- If the address provided was incorrect, we do not cover your order.
- If the package was delivered and was tampered with or stolen by Canada Post, we do not cover the order, but we will handle these cases individually. We’ll require your help in submitting as much information and evidence as possible.
- If the package was Returned to Sender, this typically occurs due to an invalid address, missing suite or buzzer information, rejected delivery, or the recipient failing to pick up the package. Please contact customer support for assistance.
These occurrences are rare, but we want you to be aware that we will review each issue on a case-by-case basis.
Once your order is discreetly packaged and mailed, you’ll receive an email with your tracking number, and the information will also be available in your account. It’s normal for the tracking to initially show no updates due to Canada Post’s system delays. Typically, updates occur between 9 a.m. and 3 p.m. PST on the day you receive the tracking email or the following business day. If no updates appear by the end of the next business day, please contact customer support.
If you notice that your package seems to be heading in the wrong direction, this is usually due to a human error at Canada Post, where an incorrect postal code may have been entered. This may cause a 1-2 day delay, but it is a rare occurrence. Rest assured, we will always take care of you!
Unfortunately, we are unable to process refunds at this time, but we can offer credit in cases where a payment was sent accidentally. Refunds for shipped and received orders will be handled on a case-by-case basis by our customer service team, with the goal of resolving any issues for you.
Please email us with your name, order number, and concern, and we will do our best to accommodate you promptly.